Your Game. Your Control. Play Responsibly.

Responsible Gaming

Playing at TonnyBet casino should be an entertaining experience. Sometimes, however, instead of bringing joy to your life, it may become an unpleasant experience if players lose control of their gambling behaviors. TonnyBet is dedicated to protecting players and highly recommends that players reflect on their time and budget to be spent on gambling so it does not negatively affect them, and to consider our Safer Gambling tools.

TonnyBet provides a range of tools to help players remain in full control of their gambling:  

Limits

• Deposit Limits: allows players to control how much they can deposit in a specific time period.
• Loss Limits: allows players to control how much money they can lose in a specific time period. 
• Session Limits: allows players to control how much time they wish to play in a specific time period. 

Time periods include: Daily, Weekly, and/or Monthly options. 

Daily limits re-set after 24hours, weekly after 7 days, and monthly after a month from the initial time of setting. If players set different limits on overlapping / concurrent time frames, the lowest limit will apply. For example, if a Weekly Limit of 200 CAD is set and a Daily Limit of 300 CAD is also set, the lower Weekly of 200 CAD shall prevail.

Please note that you can decrease your limits at any time and changes will be applied instantly. However, the increase or removal of your limits, will only take place after a 24-hour cool-off period. 

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Time-Out

If you wish to take a break from gambling for a while, you can choose between 1 day, 1 week, 1 month, 2 months or 3 months to temporarily block your account. During this Time-Out, you will not be able to place bets or engage in gambling, however, you will have the possibility to request a withdrawal of your remaining funds. Once your Time-Out period has ended, your account will be re-opened automatically.

Self-Exclusion

Self-exclusion allows players to take a longer break from gambling that can be applied for 6 months, 1 year or 5 years. Your account will remain closed for the chosen time frame without the possibility to log into your account or place bets, once the exclusion has been confirmed by us. Self-excluded players will no longer receive our newsletters, marketing, or promotional offers for the moment of the confirmed self-exclusion.

Should you decide to return to gambling after the period of self-exclusion has ended, you will have to contact CS via chat or email to re-open your account. In some instances, a decision can be made for your well-being not to reactivate the account, or to set additional restrictions before returning to play. If there are remaining funds in your account after you have self-excluded, we will do our best to ensure these funds are returned to you.

. If you feel you may be developing a gambling problem, please reach out to ConnexOntario for professional advice at 1-866-531-2600.

Gameplay Behavior and Transaction History

You can review your gameplay behavior and transaction history via your My Account page, or it will be made available via the game itself. We encourage players to frequently review their gameplay behaviors and regularly monitor the time and funds spent on gambling. We also encourage regular withdrawals and to examine any changes in your gameplay behavior.

Rest assured, TonnyBet employs a series of detection tools to identify at-risk behaviors that would suggest that a customer may be developing a gambling problem. Once this behavior is identified, we will interact with players accordingly.

“Reports and Messages” page located under the ‘My Account’ section where you can review your Playing Behavior, Trends, take a Self-Test, and read Messages sent by us regarding your gaming activity.

Recognizing a Gambling Problem

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To help identify whether you may have a gambling problem, please ask yourself the following questions: 

1.Have you ever spent more time or money on gambling than anticipated?
2.Has gambling ever made you feel anxious, regretful, irritable, or in despair?
3.Is gaming interfering with your work, family, relationships, or other responsibilities?
4.Have you ever increased your gambling amounts to achieve better outcomes or feelings of excitement?
5.Have you noticed that your thoughts throughout the day are focused on gambling and chasing losses?
6.Have you ever felt depressed or contemplated self-harm as a result of your gambling?
7.Do you ever feel it is difficult to take breaks from gambling for a while?
8.Have you ever lied, stolen, borrowed or sold anything to support your gambling?

Support Links

If you or someone you know feels they may have a gambling problem, please reach out to one of the following organizations for professional support: 

• ConnexOntario provides service information and resources for people experiencing problems with gambling, drugs, alcohol, or mental health. The service is free, confidential, and available anytime. Call ConnexOntario 24/7 at 1-866-531-2600. Text at 247247 or chat with us at www.connexontario.ca
• The Responsible Gambling Council (RGC) provides information and advice on safer gambling for Canadians.
• For Financial advice and information, click here RGC.
• To self-exclude yourself from online gambling sites for free and anonymously, visit: BetBlocker. 

Underage Gambling

Our company takes the issue of underage gambling very seriously and understands the responsibility it carries. Our rules and regulations clearly state that the company does not accept clients under 19 years old. All our clients are subjects to age verification procedure and must provide us with a document proving their age and identity. Should we find any customers violating the underage gambling rules and regulations, we reserve the right to report such users to the state authorities as well as forfeit any winnings that may have been obtained.

It is essential that player keep their login information safe and secure from minors. Parents and other concerned adults should be mindful of the possibility that minors can access their accounts and passwords, and use fraudulent depositing methods to create an account. Luckily, there are independent third-party organizations that offer products aimed at blocking adult and gambling-related sites.

Here are some links that you can use to secure your account from minors: 

• Gamblock
• Net Nanny

Games Offered & How They Work

When playing with us at TonnyBet, you can choose between casino, live casino, and sport betting.

Online casino games often classified as 'Games of Chance', are versions of the games you would usually find at land-based casinos. Online casino games generally follow the same rules as their real-life counterparts, although some of these games may provide you with additional betting options that you won’t necessarily get when playing at land-based casinos. Winnings are generally determined by a RNG (Random Number Generator) which is a licensed and audited software programmed to pay out a fixed percentage of the funds received in a particular game.

Live online casino games are somewhat different, as they combine the fun of online casino games with the excitement of playing at a land-based casino. Essentially, live casino games feature real life dealers who are streamed directly to you from state-of-the-art studios located around the world. The dealers play the game as normal, but you simply place your bets over the internet.

Sports betting is a form of gambling that entails placing a wager, also known as a bet, on the outcome of a sporting event. Apart from spread betting, ‘draw no bet’ wagers and a few other examples, a bet will have two possible outcomes. Either you win a profit based on the bookmaker’s odds, or you lose your wager.  

Safer Gaming Tips

• Don’t gamble when you’re upset, stressed, or under the influence of drugs or alcohol since it may limit your judgement.
• Gambling is a form of entertainment, not a quick way to get rich, pay your bills or earn a living.
• Check your spending amounts on a regular basis and set sensible limits within your budget.
• Make sure you know the rules of the games you play.
• Gambling is a game of chance. There is no formula that will guarantee winnings.
• Never try to chase your losses or previous wins. When the fun stops, take a break.
• Take frequent breaks, get some fresh air, remember your loved ones, and priorities.

Common Gambling Myths You Should Know

Gambling is a popular form of entertainment, whether it’s online casino games, poker, or sports betting. However, there are many misconceptions that can lead players to misunderstand the risks involved. To help you gamble responsibly, we’re debunking some of the most common myths about gambling.

1. Myth: "I can control the outcome of my bets."

Reality: In casino games and sports betting, outcomes are driven by chance and probability, not control or skill. The result of each bet is independent, and there is no way to manipulate or predict what happens next.

2. Myth: "If I keep playing, I’ll win back my losses."

Reality: This is known as "chasing losses." Every bet you make is independent of the previous ones. Continuing to gamble will not change your odds or guarantee you’ll recover your losses—often, it leads to losing even more.

3. Myth: "I was so close to winning; I’ll definitely win next time!"

Reality: Whether it’s slots or sports betting, each round or match is random and separate from the previous one.

4. Myth: "I’ve developed a strategy for guaranteed wins."

Reality: While strategies might help with decision-making in some skill-based games like poker, most gambling activities—like slot machines or sports betting—are games of chance. No strategy can ensure consistent wins, as outcomes remain unpredictable.

5. Myth: "Sports betting is less risky because I know the teams."

Reality: While understanding the sport or teams might make you feel more confident, outcomes in sports are uncertain, with variables like player injuries or weather affecting results. Betting on sports is still a form of gambling, and luck plays a big role.

6. Myth: "I can stop gambling whenever I want."

Reality: While many players gamble responsibly, for some, it can become a problem. If you find yourself gambling more than planned or spending more than you can afford, it may be harder to stop than you think. Don’t hesitate to seek support if you notice these signs.

7. Myth: "Betting small isn’t harmful."

Reality: Even small bets can add up quickly, and over time, gambling can become more frequent or risky. It’s important to always set limits, regardless of how small your bets are.

8. Myth: "Gambling is a good way to make money."

Reality: Gambling should be viewed as entertainment, not a way to earn money. The odds are always in favor of the house or bookmaker, meaning you’re more likely to lose than win in the long run.

It’s important to approach gambling as a form of entertainment and be aware of the myths that can lead to unrealistic expectations. Always play within your limits, set financial boundaries, and never view gambling as a guaranteed way to make money. Play responsibly and enjoy the thrill without the risk!

Trained Staff

Our TonnyBet team is trained in preventing and detecting signs of gambling-related harm. If you would like to discuss your gambling experience or to set sensible gambling limits to prevent losing control, please contact us on our 24-hour Live Chat or via.

Thank you in advance, for playing responsibly.